Read more below.

1. Introduction

Matrx Pharmacy (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This SMS Privacy Policy explains how we collect, use, and protect your information when you opt into our SMS communications.

2. Information We Collect

When you sign up for SMS notifications, we may collect:

• Your mobile phone number
• Your preferences related to SMS communication
• Any responses you provide to our messages

3. How We Use Your Information

Matrx Pharmacy uses SMS strictly for essential communications, including:

• Order updates, including status and pickup notifications
• Important health and safety alerts
• Customer service support and inquiries

We do not use SMS for marketing, promotions, or prescription refill reminders.

4. Opting In & Out

• You can opt into SMS messages by providing your consent during signup or in-store.
• To stop receiving SMS messages, reply STOP at any time. You may also contact our support team for assistance.
• Reply HELP for support or more information.

5. Data Security

We take strict measures to protect your personal information from unauthorized access, disclosure, or misuse.

6. Carrier & Cost Notice

Message and data rates may apply. Check with your mobile carrier for details. Matrx Pharmacy is not responsible for any charges incurred.

7. Updates to This Policy

We may update this policy periodically. Changes will be communicated via SMS or our website.

For questions or concerns, contact us at [360.863.3009 / service@matrxltc.com]