Enhanced Services Facilities (ESF)

Matrx supports Enhanced Services Facilities (ESF), which are specialized residential care settings designed to provide intensive support for individuals with complex behavioral and physical health needs.

Specialized Medication Management

Customized Medication Plans

We work with ESF staff to develop individualized medication regimens tailored to the specific needs of residents, many of whom have co-occurring behavioral and physical health conditions.

Psychotropic Medication Management

Given the complex mental health needs of many ESF residents, we provide specialized management of psychotropic medications, ensuring appropriate dosing, monitoring for side effects, and adjusting treatment plans as needed.

Blister and Unit-Dose Packaging

To simplify administration and reduce errors, medications are often packaged in unit-dose or blister packs, organized by the time of day they should be taken.

Electronic Medication Administration Record (eMAR) Integration

We can integrate with the facility’s EHR systems, ensuring seamless communication and real-time updates on medication orders, changes, and administration.

Collaboration with Multidisciplinary Teams

Interdisciplinary Coordination

We collaborate closely with the multidisciplinary teams within ESFs, including psychiatrists, primary care physicians, nurses, and behavioral health specialists, to ensure a coordinated approach to care.

Regular Medication Reviews

We participate in regular medication reviews, working with the care team to assess the effectiveness of treatment plans and make necessary adjustments.

Adherence Support

Medication Synchronization

We offer medication synchronization services, aligning all prescriptions so they can be refilled on the same day, making it easier for staff to manage and administer medications.

Follow-Up and Monitoring

We provide ongoing monitoring of residents’ adherence to their medication regimens, which is critical for maintaining stability in residents with complex conditions.

Crisis and Emergency Support

24/7 Access to Medications

We provide around-the-clock access to medications and pharmacist consultations, ensuring that ESFs can respond promptly to any crises or changes in residents’ conditions.

Emergency Medication Kits

We supply emergency medication kits, stocked with critical medications that may be needed in urgent situations, helping facilities manage acute episodes without delay.

Education and Training

Staff Training

We offer training programs for ESF staff on medication administration, managing side effects, and understanding the unique needs of residents with complex behavioral and physical health issues.

Resident Education

Where appropriate, we also educate residents about their medications, helping them understand their treatment and encouraging self-management where possible.

Regulatory Compliance

Documentation and Reporting

We assist ESFs in maintaining compliance with state regulations by providing accurate documentation, medication tracking, and regular reporting, which are essential for meeting the stringent oversight requirements in Washington State.

Medication Audits

We perform periodic audits of medication management practices to ensure compliance with healthcare standards and regulatory requirements.

Behavioral Health Support

Medication-Assisted Treatment (MAT)

For residents with substance use disorders, we can provide medication-assisted treatment options, including buprenorphine or naltrexone, in collaboration with the facility's treatment team.

Behavioral Crisis Intervention

We can supply and manage medications needed for behavioral crisis intervention, such as antipsychotics or sedatives, ensuring they are available when needed to manage acute behavioral health episodes.

Every Business Has Unique Needs.

The examples above are only common service offerings. Contact us today and see how we can tailor our services to your business needs.  It’s what we do best.